Box Office Hours
Monday-Friday 10:00 AM - 5:30 PM
Event Days: 10:00 AM - 2 hours after event begins
Children 2 years and above are required to have a ticket to enter the arena. If under 2 years, the adult will be allowed to have one child sit on his/her lap. Please note that some shows (especially those intended for children) will require a ticket. Contact the box office at (847) 649-2270 for show-specific information.
Lost, Stolen, and Counterfeit Tickets
NOW Arena can only guarantee the validity of event tickets purchased from www.nowarena.com or www.ticketmaster.com. Fans who obtain tickets from unauthorized dealers or from other fans run the risk of buying lost, stolen, or counterfeit tickets which will not be honored for admission, and will not be eligible for any type of refund or exchange.
You now have the convenience of using your smartphone as your game ticket. You no longer need to bring your physical tickets to the game. This includes season tickets and single game tickets purchased online or forwarded by email through authorized outlets.
Tickets may be purchased in person at the Box Office, at www.nowarena.com, or at www.ticketmaster.com. The Box Office accepts cash, American Express, Discover, MasterCard, and Visa. Checks are not accepted.
Selling of tickets on NOW Arena property is strictly prohibited and violators will be prosecuted.